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Tenant Guide

  1. Referencing Procedure
  2. Holding Deposit
  3. Administration/Reference Applications
  4. Tenancy Agreement
  5. Payment
  6. Managed Properties
  7. Rental Payment
  8. Notice to end a tenancy
  9. Inventory
  10. Deposit Returns
  11. Tenantsí obligations
  12. Property Inspection
  13. Council Tax & Utilities

Referencing Procedure

As soon as a suitable property has been found, you will need to complete reference application forms. We utilise the services of a credit-referencing agency to take up the following references, here is an example of just a few of the references sought:

  • Confirmation of employment, salary confirmation.
  • Personal & Photographic identification (passport or driving licence).
  • Previous Landlord references.
  • Students (Guarantor required).
  • Self-Employed (Accountants references, trading details etc)

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Holding Deposit

A holding deposit of £500.00 (not subject to VAT) will be required at the same time as the administration fee(below).

This is in order to reserve the property and remove it from our availability list. The holding deposit will be deducted from the total balance due, should the tenant withdraw from the proposed letting or reference(s), through no fault of the landlord or the agent, all of the 'Holding Deposit' will be retained in order to cover any reasonable costs (which will be outlined in full).

None of the Holding Deposit will be retained should the Tenant's withdrawal be due to landlord refusal of the proposed letting agreement by the landlord or managing agent.

The holding deposit shows good faith on the part of a prospective tenant enabling the landlord to take further action in the confident knowledge that the applicant is serious and fully committed to the property:
For example:

  • Cancel any advertising for the letting
  • Tell other applicants that the tenancy has been taken subject to satisfactory references
  • Prepare a letting agreement
  • Take up references including credit checks
  • Prepare third parties to carry out certificates and inventories

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Administration/ Reference Applications

All administration/reference fees are due at the start of the application process once the offer has been verbally agreed and will secure the property for you subject to satisfactory references being received on behalf of all applicable tenants .

The administration fee covering preparation of the tenancy documentation and any other is £100, a contract fee is 1 week rent plus VAT per tenancy, an administration fee £100, a reference fee per application £100 or £200  in respect of a Company Let, and a check in contribution fee is set by the Manager dependant on type of property.

Should a guarantor be required then a further £100.00 payment per guarantor will be required. These fees are fully refundable in the event of the landlord withdrawing from the deal.

PLEASE NOTE THAT SHOULD YOUR REFERENCE APPLICATIONS BE UNSUCCESSFUL THEN THE REFERENCE FEE/S IS NON REFUNDABLE.

It is imperative that you disclose all relevant facts that may adversely affect your reference outcome, prior to entering into the above. It may save you money.
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Tenancy Agreement

Both the Landlord and tenant/s will be required to sign a tenancy agreement prior to the tenancy commencing, the agreement outlines both tenant and landlord obligations.

Generally, most tenancies run for a period of twelve months, we will contact you at the end of the tenancy to see whether you wish to renew your agreement for a further period and will liaise with the landlord to organise the documentation. It is important you note that the agreement is made between landlord and tenant, we act for the landlord only.

By legal requirement we will issue you with a sample template agreement which we ask you read very carefully, should any questions arise regarding this legal document we advise you to seek independent legal advice.
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Payment

Once a moving date has been agreed and references have all been approved by the landlord, the tenancy agreement will need to be signed by all parties and the initial monies in full will become due less any holding deposit previously paid:
This is made up of the following:

  • Deposit is normally a 6 weeks unless we have advise by landlord for another amount. (deposit is worked out on a per calendar month basis), which is, if you are not  aware;  the monthly rent, multiplied by 12 months and divided by 52 week, multiplied by 6 weeks to give the deposit figure.
  • The first months rent in advance. (rent is worked out on a per calendar month basis), which is, if you are not  aware;  the weekly rent, multiplied by 52 weeks and divided by twelve months to give the per calendar month rental figure.

The above monies need to be in a cleared form before the tenancy is able to commence, payment by means of either a banker transfer, cash paid directly into our client bank account and showing as cleared.
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Managed Properties

We do get instructed to fully manage some of our landlordís properties, if this is the case, with your tenancy we will inform you prior to your tenancy commencing. If we are managing then any faults with appliances or problems within the property will need to be reported to us and we will deal with the problem as quickly and efficiently as possible. Failure to report an ongoing problem may turn the liability onto you; please report any problems you feel need attention.
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Rental Payment

Rental payments are always made by standing order from the tenantsí bank account to the landlordís bank account, with the exception of managed properties whereby the rental payment is made to us.
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Notice to end a tenancy

To terminate your tenancy subject to term, you will normally be required to give us at least two months notice in writing of your intention to leave, unless otherwise specified in your specific tenancy agreement.
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Insurance
The responsibility for your belongings are down to you, you must ensure you have adequate contents insurance, the landlord accepts no responsibility and cannot be held responsible for any loss or damage to tenants possessions.
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Inventory

A well-prepared inventory and check-in report protects landlords and tenants alike, providing an accurate description of the condition and contents of a property at the start of a tenancy.

The condition of the property and its contents at the end of the tenancy is then compared back to this report in the form of a check-out report. The inventory clerk will also provide an opinion on whether any damage that has arisen during the tenancy is attributable to the tenants, to Ďfair wear and tearí or to the landlord as required maintenance.

It is in a landlordís interest to ensure that inventories are prepared for properties that they own. In the worst case scenario, should you end up in court, the judge will tend to look more favourably on an impartial, unbiased inventory prepared by a third party unconnected to either the landlord or the tenants. Inventories prepared by landlords or tenants could be viewed as biased and one-sided.

Normally an inventory of the property condition, furniture and fittings and effects will be prepared by an independent inventory clerk instructed by the landlord or Blue Satin Homes prior to the tenancy commencing. The tenancy is checked and agreed between the tenant and the landlord at the tenancy commencement.
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Deposit Protection

This is accepted by Blue Satin Limited as Agents for the landlord will register and hold your deposit through mydeposits.co.uk

BY LAW your Landlord must ensure your FULL deposit (less any legitimate deductions made in accordance with the terms of the tenancy agreement and this document) is held in a separate account or in any event separately from his/her own funds. Your Landlord also signs to this effect in the tenancy agreement and under our Terms of Business.


Deposit Returns

When your tenancy ends, an inspection of the property will be carried out, either by the landlord or an independent inventory clerk instructed by the landlord.
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Tenantsí obligations

The responsibility for the property lies with the tenant during the period of tenancy, always ensure that the property is fully secured and that during the winter months steps are taken to prevent freezing of the water and heating system.
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Property Inspection

If we are instructed as managing agents for your property, we will carry out quarterly inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you at a mutually convenient time.
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Council Tax & Utilities

Blue Satin Homes will initially set up the utilities and thereafter it is the tenantís responsibility to pay and the council tax to the local authority. Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.

Wherever applicable VAT will be charged at the current VAT rate.
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